FAQs
Frequently Asked Questions
Find answers to common questions about our products and services
Each Chookly™ set includes:
1× Memory foam travel neck pillow
1× Blackout eye mask (3D eye cups)
1× Noise-reducing earplugs
1× Clamshell travel carry case
Chookly™ is designed for a universal fit and includes an adjustable strap for a secure, comfortable feel.
The cover is removable and machine washable. We recommend air drying to help maintain the best fit and feel.
It’s supportive with a comfortable, cushioned feel. The slow-rebound memory foam is designed to hold its shape and provide consistent support trip after trip.
it’s built for seated travel and works well on flights, road trips, trains, and even lounging at home.
The pillow compresses to fit neatly into the included clamshell case for easy carry-on travel.
Orders typically ship within 1–2 business days. Delivery usually takes 3–7 business days after shipment (U.S.). During peak travel seasons, delivery may take slightly longer.
We currently ship within the U.S.
We offer a 30-day return window from the date your order is delivered. Items must be returned unused, in original packaging.
To start a return, contact us at sales@chookly.com with your order number.
First, check around your delivery location and with neighbors/building staff. If you still can’t find it, email us at sales@chookly.com and we’ll help you sort it out quickly.